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FAQ

You may book a session by clicking on the BOOK IT NOW button.  You can also download the app. Once you have created an account and logged in, you can choose the session you wish to attend.  You can then purchase the session package that work best for you.  

Please arrive 5 minutes before your scheduled GIM session. If it is your first time attending a GIM studio please arrive 10 minutes before your small group session. The doors will open at least 10 minutes prior to each session.

***Please note that if you are more than 10 minutes late, you will be charged a $30 no show fee and your spot will be given to the next person on waitlist.

***Due to current health standards, we encourage you to keep your personal belongings to a minimum.  There are cubbies at the studio for your convenience. 

Wear breathable workout clothes that you can move and stretch in. Grip socks are mandatory. They keep you from slipping and keep the X-former sanitary.  Grip socks are available for purchase at the studio for $20.00 Please note if you do not bring grip sox to class, you must purchase a pair before being allowed on the machines. There are no exceptions to this rule.

Each day has a specific focus and goal in mind. Please check your schedule. 

Schedules and instructors may change without notice. You will be notified of any small group session cancellations. We do reserve the right to change instructors and/or session formats without notice. 

All small group session bookings are final and non-refundable. All cancellations must be made no less than 8 hours prior to the start of your scheduled session or your credit will be forfeited.  

***NO SHOWS WILL BE CHARGED $30

NO EXCEPTIONS! 

Children under 14 are not allowed at the studio.  14 & 15 year olds are allowed to participate in a group session with an accompanying adult.  16 & 17 year olds may attend by themselves but will need their guardian to sign the initial waiver.

Please do not come to the studio if you are feeling sick. We will have sanitation stations around the studio and will have anti-bacterial wipes to wipe down machines prior to each class. Please keep an appropriate distance from one another. Studio is deep cleaned and sanitized daily and we ask for your help to keep us all safe and healthy. We also have a high level air filter machine that kills 99.9% of viruses including Corona virus.